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Frequently Asked Questions

Do you have a medical question or need a second opinion regarding a medical matter? Stop searching the web for the wrong answers. Get a reliable and personal answer in hours from a US licensed medical practitioner. Ask a question with confidence. We will protect your privacy and keep your information safe.

Pay per visit! No contract or monthly subscriptions.

 

ASK A QUESTION

Refund Policy:

Our consultation fee is non-refundable. However, we may refund if a health care practitioner doesn’t provide you with a treatment plan and eRx doesn’t reach your pharmacy or if you cancel the scheduled video consultation (terms and conditions apply.)

Contact our customer support representative to confirm whether or not you are entitled to the refund.

 

Medicines Aren't Included In Consultation Fee!

We only charge for online medical consultations. All the e-prescriptions are sent to the pharmacies according to the patients preferences. You need to pay the pharmacy to get your medicines.

Pay Per Visit:

There is no contract or monthly subscriptions. Just pay your consultation fee on each visit. You can also submit a consultation form for another person (your friend or family member.)

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