Website is currently undergoing maintenance to improve user experience. Temporary unavailability or limited functionality may occur. We appreciate your patience.

FAQs / ASK-A-DOC

Do you have a medical question or need a second opinion regarding a medical matter? Stop searching the web for the wrong answers. Get a reliable and personal answer in hours from a US licensed medical practitioner. Ask a question with confidence. We will protect your privacy and keep your information safe.

Pay per visit! No contract or monthly subscriptions.

ASK A QUESTION

Search FAQs

Video Consultation

AlphaCare Inc values the privacy of our patients greatly. Following HIPAA regulations, we ensure that your personal and medical information remains confidential and protected. We will not disclose or sell this information to any outside parties. However, with your consent, we may share the results of your virtual visit with your primary care physician.

 

You can opt for 24/7 Quick Call support by clicking on “Call Us” button at the top right corner on AlphaCare Inc’s home page and you will be connected to the available primary care practitioner right away. 

Moreover, you have the option to submit a consul...More

AlphaCare Inc strives to make healthcare accessible and affordable to everyone across the country, without the requirement of insurance coverage for a visit.

 

The cost of most video consultations is fixed at $29.49, with a few exceptions for specific services or medical conditions that may be priced differently. To view the specific pricing information, please visit the page related to the medical condition you require treatment for.

All patients under 18 require video consultation with their parents or guardian’s consent. People older than this age limit can choose themselves whether or not they want to perform video conferencing if provided in their state.
Go to the consultation page, initiate a consultation request and see if your state allows a live video consultation. If yes, you can perform live video conferencing and if your state isn’t allowing video examination, you can send us a video recording of 2 minutes for review.
It all depends on your medical condition and location from where you are requesting a consultation. You need to check the list of states in which we are practicing as a licensed telemedicine service provider.

There are two choices available to you. One is to schedule a live video session with one of our healthcare practitioners or to utilize video recording for remote consultation.

Video consultations allow our hea...More

It depends on your location. Start filling out a consultation form to check if your state is enlisted where we are licensed to practice.

Refund Policy:

Our consultation fee is non-refundable. However, we may refund if a health care practitioner doesn’t provide you with a treatment plan and eRx doesn’t reach your pharmacy or if you cancel the scheduled video consultation (terms and conditions apply.)

Contact our customer support representative to confirm whether or not you are entitled to the refund.

 

Medicines Aren't Included In Consultation Fee!

We only charge for online medical consultations. All the e-prescriptions are sent to the pharmacies according to the patients preferences. You need to pay the pharmacy to get your medicines.

Pay Per Visit:

There is no contract or monthly subscriptions. Just pay your consultation fee on each visit. You can also submit a consultation form for another person (your friend or family member.)

Consult Now